PRIVACY POLICY

1. DATA CONTROLLER

VICS Solutions LLC, a limited liability company organized under the laws of the United States of America (in the process of incorporation at the time of publication), is responsible for the processing of personal data in accordance with Law No. 25,326 of the Argentine Republic and applicable international regulations.

Hereinafter referred to as “VICS Solutions”.


2. DATA COLLECTED

Through the website and in the course of providing services, VICS Solutions LLC may collect:

Identification data

  • Name and last name

  • Email

  • Phone number

  • Business name

  • Job title

Billing information

  • Tax information

  • Dirección comercial

  • Identificación tributaria

Datos financieros

Payments are processed by third parties (e.g., Stripe, Inc.). VICS Solutions LLC does not store full credit card details.

Technical and browsing data

  • IP address

  • Cookies

  • Interaction data

  • Device identifiers

  • On-site behavioral information

Client operational data

Within the scope of the service, databases, lead records, SMS messages, emails, and commercial metrics may be hosted on contracted platforms.

Sensitive, biometric, medical, or minors’ data are not collected.


3. PURPOSE OF DATA PROCESSING

Personal data will be used for the following purposes:

  • Commercial contact

  • Provision of the contracted service

  • Implementation of automations

  • Billing and payment processing

  • Technical assistance and support

  • Own marketing / Internal marketing

  • Remarketing

  • Statistical analysis

  • Continuous improvement of the service


4. INTERNATIONAL DATA TRANSFERS

The User acknowledges and agrees that their personal data may be transferred to and stored on servers located outside their country of residence, including the United States of America.

VICS Solutions uses international technology providers such as:

  • GoHighLevel

  • Stripe

  • Meta

  • Google

  • Twilio

  • Hosting services

These transfers are carried out solely for the purpose of properly providing the contracted service.


5. USE OF COOKIES AND TRACKING TECHNOLOGIES

The website uses:

  • Meta Pixel

  • Google Analytics

  • Google Tag Manager

  • Remarketing cookies

  • Behavior analytics tools

These technologies allow the analysis of website traffic, the optimization of marketing campaigns, and the improvement of the user experience.

The user can configure their browser to reject cookies, although this may affect the functionality of the website.


6. DATA RETENTION

Personal data will be retained:

  • For the duration of the contractual relationship.

  • For the periods required by applicable fiscal and commercial regulations.

  • Until the data subject requests its deletion, where applicable.


7. DATA SUBJECT RIGHTS

The data subject may exercise the following rights:

  • Access

  • Rectification

  • Erasure

  • Objection

  • Update

The request must be submitted through the official channel, which will be duly communicated by VICS Solutions.


8. INFORMATION SECURITY

VICS Solutions implements reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, or destruction.

However, no system is completely secure, and therefore total security against external events or cyberattacks cannot be guaranteed.


9. RESPONSIBILITY FOR THIRD-PARTY DATA

In the event that the client uploads their own databases to platforms managed by VICS Solutions, they declare under their own responsibility:

  • That they have obtained valid consent from the data subjects.

  • That it complies with applicable law.

VICS Solutions shall not be held liable for the misuse of databases provided by the client.


10. LIMITATION OF LIABILITY

VICS Solutions shall not be liable for:

  • Technical failures of third parties

  • Service interruptions due to external causes

  • Data loss resulting from external platforms

  • Misuse of the system by the client


11. CHANGES

VICS Solutions may modify this Privacy Policy whenever it deems necessary. Such modifications will take effect upon their publication on the website.


12. APPLICABLE LAW

This Policy is governed by the laws of the Argentine Republic.

Any dispute shall be submitted to the ordinary courts with jurisdiction in the city of Córdoba, Argentina.